Demand Estimation Using Managerial Responses to Automated Price Recommendations

Author(s)
Daniel Garcia, Juha Tolvanen, Alexander K. Wagner
Abstract

We provide a new framework to identify demand elasticities in markets where managers rely on algorithmic recommendations for price setting and apply it to a data set containing bookings for a sample ofmidsized hotels in Europe. Using nonbinding algorithmic price recommendations and observed delay in price adjustments by decision makers, we demonstrate that a control-function approach, combined with state-of-the-art modelselection techniques, can be used to isolate exogenous price variation and identify demand elasticities across hotel room types and over time. We confirm these elasticity estimates with a difference-in-differences approach that leverages the same delays in price adjustments by decisionmakers. However, the difference-in-differences estimates aremore noisy and only yield consistent estimates if data are pooled across hotels. We then apply our control-function approach to two classic questions in the dynamic pricing literature: the evolution of price elasticity of demand over and the effects of a transitory price change on future demand due to the presence of strategic buyers. Finally, we discuss how our empirical framework can be applied directly to other decision-making situations in which recommendation systems are used.

Organisation(s)
Department of Economics, Vienna Center for Experimental Economics
External organisation(s)
Paris-Lodron Universität Salzburg
Journal
Management Science
Volume
68
Pages
7918-7939
No. of pages
22
ISSN
0025-1909
DOI
https://doi.org/10.1287/mnsc.2021.4261
Publication date
10-2021
Peer reviewed
Yes
Austrian Fields of Science 2012
502013 Industrial economics, 502044 Business management, 502040 Tourism research
Keywords
ASJC Scopus subject areas
Economics and Econometrics, Management Science and Operations Research, Strategy and Management
Portal url
https://ucris.univie.ac.at/portal/en/publications/demand-estimation-using-managerial-responses-to-automated-price-recommendations(585a0c86-aef6-4181-b5ca-e550b2b734b4).html