Price competition and reputation in markets for experience goods: An experimental study

Author(s)
Steffen Huck, Gabriele Lünser, Jean-Robert Tyran
Abstract

We experimentally examine the effects of price competition in markets for experience goods where sellers can build up reputations for quality. We compare price competition to monopolistic markets and markets where prices are exogenously fixed. Although oligopolies benefit consumers regardless of whether prices are fixed or endogenously chosen, we find that price competition lowers efficiency as consumers pay too little attention to reputation for quality. This provides empirical support to recent models in behavioral industrial organization that assume that consumers may, with increasing complexity of the marketplace, focus on selected dimensions of products.

Organisation(s)
Department of Economics, Vienna Center for Experimental Economics
External organisation(s)
Center for Civil Society Research, University College London, Center for Economic Learning and Social Evolution (ELSE)
Journal
RAND Journal of Economics
Volume
47
Pages
99-117
No. of pages
19
ISSN
0741-6261
DOI
https://doi.org/10.1111/1756-2171.12120
Publication date
01-2016
Peer reviewed
Yes
Austrian Fields of Science 2012
502045 Behavioural economics, 502013 Industrial economics, 502021 Microeconomics
Keywords
ASJC Scopus subject areas
Economics and Econometrics
Portal url
https://ucris.univie.ac.at/portal/en/publications/price-competition-and-reputation-in-markets-for-experience-goods-an-experimental-study(716235b8-2c81-4f69-852a-b6bf7b3ebd7c).html