Consumer Search with Observational Learning

Author(s)
Daniel Garcia, Sandro Shelegia
Abstract

This article studies observational learning in a consumer search environment. Consumers observe the purchasing decision of a predecessor with similar preferences. Consumers rationally emulate by initiating their search at the firm from which their predecessor purchased, free-riding on search effort, and reacting less to price changes. Prices are nonmonotone in search costs and may be as low as marginal costs. We discuss several extensions and show that the effect of emulation on prices is stronger when (i) the number of firms increases, (ii) consumers' first visits are more elastic with respect to market shares, and (iii) prices are adjusted more frequently.

Organisation(s)
Department of Economics
External organisation(s)
University Pompeu Fabra
Journal
RAND Journal of Economics
Volume
49
Pages
224-253
No. of pages
30
ISSN
0741-6261
DOI
https://doi.org/10.1111/1756-2171.12224
Publication date
02-2018
Peer reviewed
Yes
Austrian Fields of Science 2012
502013 Industrial economics, 502021 Microeconomics
Keywords
ASJC Scopus subject areas
Economics and Econometrics
Portal url
https://ucris.univie.ac.at/portal/en/publications/consumer-search-with-observational-learning(aae5c995-8a0f-41d8-af0b-ef4d9457c96d).html