Building trust: The costs and benefits of gradualism

Author(s)
Melis Kartal, Wieland Müller, James Tremewan
Abstract

We examine the prevalence of gradualist strategies and their effect on trust-building and economic gains in a setting with an infinite horizon, asymmetric information regarding the trustworthiness of receivers, and various levels of trust. The theoretical literature suggests that gradualist strategies mitigate asymmetric information problems and foster trust-building. However, we theoretically and experimentally show that gradualism sometimes reduces joint payoffs relative to a simple “binary” setting in which trust is an all-or-nothing decision. In a series of experiments, we vary the degree of asymmetric information as well as the economic returns to trusting behavior, and delineate circumstances under which gradualism may promote or curb efficiency.

Organisation(s)
Vienna Center for Experimental Economics, Department of Economics
External organisation(s)
University of Auckland, Wirtschaftsuniversität Wien (WU)
Journal
Games and Economic Behavior
Volume
130
Pages
258-275
No. of pages
18
ISSN
0899-8256
DOI
https://doi.org/10.1016/j.geb.2021.07.008
Publication date
11-2021
Peer reviewed
Yes
Austrian Fields of Science 2012
502045 Behavioural economics, 502021 Microeconomics
Keywords
ASJC Scopus subject areas
Economics and Econometrics, Finance
Portal url
https://ucrisportal.univie.ac.at/en/publications/48b6069e-189b-418d-afdf-b6651643f46a